Privacy Policy
Effective Date: October 12, 2025
Company Name: Banoz Luxe Sdn. Bhd. (Registration No. 1642991-T)
Website: www.banozluxe.com
Email: support@banozluxe.com
Introduction
At Banoz Luxe, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
We follow the rules of the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Information We Collect
We collect personal information that you share with us when you:
Create an account on our website
Place an order or make a payment
Subscribe to our newsletter or promotions
Contact us through email or live chat
The information we may collect includes:
Name, email address, phone number, and shipping/billing address
Payment and transaction details
Order history and preferences
Device information and cookies (to improve your shopping experience)
How We Use Your Information
We use your personal information to:
Process and deliver your orders
Send order confirmations and updates
Provide customer support and respond to your questions
Improve our website, products, and services
Send marketing emails or offers (only if you’ve subscribed)
Comply with legal or regulatory requirements
How We Protect Your Data
We take your privacy seriously and use security measures to protect your personal data against loss, misuse, or unauthorized access.
Your payment details are processed securely through trusted payment providers — we do not store full credit card information on our servers.
How We Protect Your Data
We take your privacy seriously and use security measures to protect your personal data against loss, misuse, or unauthorized access.
Your payment details are processed securely through trusted payment providers — we do not store full credit card information on our servers.
Sharing Your Information
We only share your information with:
Delivery partners to send your orders
Payment processors to handle transactions securely
Trusted service providers who help us operate the website (e.g., hosting or analytics)
We do not sell or rent your personal data to any third party for marketing purposes.
Your Rights
You have the right to:
Access the personal data we hold about you
Ask us to correct or update your details
Request that we delete your information (where applicable)
Withdraw your consent for marketing messages at any time
To do this, please email support@banozluxe.com.
Cookies
We use cookies to help our website function better and to remember your preferences (like your shopping cart).
You can turn off cookies in your browser settings, but some parts of the website might not work properly without them.
For more details, please see our Cookie Policy.
Links to Other Websites
Our website may include links to other websites. We are not responsible for the privacy practices or content of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be shown on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
📧 support@banozluxe.com